Draft copy. Have it read for legal accuracy before launch. Until then, if this page and a product page disagree, email us before you order.

Shipping

Where we ship

We ship to street addresses in the United States. We do not ship internationally yet. Some items cannot go to PO boxes or APO/FPO addresses; checkout will tell you before you pay.

Who packs your order

We are a small shop. Our physical products are shipped directly by fulfillment partners: partner warehouses in the US (drop-shipping) and print-on-demand makers who produce printed items after you order. We pick the partners, set the listings and handle your questions.

Because items can come from different partners, one order may arrive in more than one box, on different days, with separate tracking numbers. You only pay the shipping shown at checkout.

How long it takes

In-stock warehouse items usually leave in 1-3 business days. Print-on-demand items are made for you first, which usually takes 2-7 business days before they ship. After the carrier scans the parcel, delivery inside the US usually takes 2-6 business days.

These are estimates, not promises. Business days skip weekends and US holidays. Each product page shows its own estimate when it differs.

Shipping costs and taxes

Shipping is calculated at checkout before you pay. We do not offer free shipping unless a page clearly says so. Sales tax is added at checkout where the law requires it.

Digital guides

Digital products are not shipped. After payment you get a download link on the order confirmation page and by email. If the link does not arrive within an hour, check your spam folder, then email [email protected].

Tracking, delays and lost parcels

You get tracking by email when each part of your order ships. Please check that your shipping address is complete before you pay. We cannot redirect a parcel once it is in transit, and a parcel returned for a bad address may need new postage.

If tracking stalls for more than 7 days, or a parcel shows delivered but you cannot find it, email [email protected] within 14 days of the expected delivery date. We will work with the carrier and our partner and, if the parcel is lost, send a replacement or a refund.

Damaged or wrong items

If something arrives damaged, misprinted or not what you ordered, email a photo and your order number within 30 days of delivery. We will replace it or refund it at no cost to you. You do not need to send it back unless we ask.

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